Return & Refund Policy

1. Overview

We want you to love what you wear. If you’re not completely satisfied with your purchase of clothing or fashion accessories, we’re here to help with a simple return and refund process.

2. Return Eligibility

Items are eligible for return if they meet the following conditions: Returned within 14 days of the delivery date Unworn, unwashed, and in original condition All original tags, labels, and packaging are intact Not listed as non-returnable (see Section 6)

3. How to Initiate a ReturnTo start a return:

Contact our customer support team or visit your account’s order history page Select the item(s) you wish to return and state the reason Print the provided return label (if applicable) Pack the item securely and send it back using the instructions provided

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection Approved refunds will be processed within 5–10 business days Refunds will be issued to the original payment method Original shipping fees are non-refundable unless the item was faulty or incorrect

5. Exchanges

We offer exchanges for different sizes or colors (subject to availability). If the desired item is unavailable, a refund will be issued instead.

6. Non-Returnable Items

The following items cannot be returned: Final sale or clearance items Gift cards Personalized or custom-made products Intimate wear (e.g., underwear, swimwear) unless defective

7. Faulty or Incorrect Items

If you receive a defective, damaged, or incorrect item: Notify us within 7 days of delivery We will cover return shipping costs and offer a replacement or full refund

8. Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect We recommend using a trackable shipping method, as we are not responsible for lost returns

9. Late or Missing Refunds

If you haven’t received your refund after the stated processing time: Check your bank or payment provider again Contact your card issuer, as processing times may vary If the issue persists, contact our support team

10. Contact Us

For any questions regarding returns or refunds, please reach out to our customer support team through our website or customer service email.